Client Service

Trust your medical transcription to a company that puts your needs first.

  • Where our clients are concerned, Silent Type company leaders are only a phone call away.
  • Whether you pay per line, or per page, per character, per report, you’ll know what was produced, when it arrived, and how much it cost.

CONTACT SILENT TYPE TODAY FOR A FREE NEEDS ASSESSMENT.

In 1982, Silent Type secured its first hospital client. Today, that same hospital remains a client of Silent Type. By and large, when a healthcare provider chooses Silent Type, they don’t feel the need to look anywhere else for medical documentation management. One reason: our commitment to client service.

Excellence is at the basis of every service we provide and every product we sell. We’re happy when you don’t notice us—it means we’re doing our job well. But when you need us, we’re available. We provide 24/7 support via telephone or email.

At Silent Type, we want to make it easy for you to work with us. Whether you pay per line, or per page, per character, per report, you’ll know what was produced, when it arrived, and how much it cost. Billing verification has been one of our hallmarks.

We pride ourselves on providing large company capabilities and small company service. Where our clients are concerned, Silent Type company leaders are only a phone call away. It’s a very personal, old-fashioned approach to customer service. But we know it’s important to our clients, so it’s important to us.

We also offer customized management reporting that delivers accuracy in more than just transcription. When you work with Silent Type, you get log sheets, process documentation, and expense actualization the way you want it, so you always know exactly what you’re getting and just what it costs.

Medical Transcription and More... since 1982.