HIM leaders agree: Accuracy impacts revenue and patient care, helps achieve meaningful use criteria

Our research sheds light on why accuracy was the most desired attribute for MTSOs

HIM leaders agree: Accuracy impacts revenue and patient care, helps achieve meaningful use criteria

Are opinions about medical transcription changing? It used to be that accuracy among Medical Transcription Service Organizations (MTSOs) was a foregone conclusion. But data from a Silent Type survey seems to show that HIM leaders aren’t taking accuracy for granted anymore.

Additional data from our research sheds light on why accuracy was the most desired attribute for MTSOs. Our researchers read statements to respondents and asked them to rank their level of agreement on a scale of one-to-five, five being the highest. The following statements related to accuracy elicited strong agreement from respondents:

  • “Accurate, complete documentation is essential for improving care quality”—Respondents strongly agreed, giving this statement an average score of 4.95 on a scale of 5.
  • “Accurate, complete documentation is essential for improving revenue”—Again, respondents strongly agreed. The score of this statement was 4.89 on a scale of 5.
  • “Accurately transcribed documentation helps my hospital achieve meaningful use criteria”—The score on this statement wasn’t as high, but respondents generally agreed; its average score was 4.10 on a scale of 5.

Most HIM leaders strongly agree that accuracy impacts revenue and patient care, as well as helps their facility achieve meaningful use.

When was the last time you checked your transcription company’s accuracy. We audit our own accuracy periodically—as reported in our last newsletter, our accuracy rate is greater than 99 percent.

Is transcription accuracy becoming a bigger issue in the eyes of HIM leaders?

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