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In 1982, who knew that Silent Type would outlast the Space Shuttle?

Three Decades of Change

In 1982, Michael Jackson’s Thriller was breaking sales records, the space shuttle Columbia lifted off on its first mission and the first permanent artificial heart was implanted. In that same year, Silent Type—a ground-breaking medical transcription company—was founded. Take a look at how things have changed in our country, and in our country’s healthcare, over the last 30 years.

  In 1982 Today
Median Household Income $20,171 $49,445
Unemployment 9.7% 9.0%
Cost of a First-class Stamp $0.20 $0.44
Life Expectancy 74.5 years 78.2 years
Population 232 million 310 million
Gross Domestic Product (GDP) $3.2 trillion1 $14.1 trillion1
Healthcare Spending $0.32 trillion1 $2.48 trillion1
Healthcare Spending as a percentage of GDP 10.3%1 17.6%1
Medicare average length of stay 9.92 days2 5.69 days3

All sources items sourced from www.infoplease.com except:

  1. Centers for Medicare and Medicaid Services
  2. Health Affairs
  3. AHA Annual Survey of Hospitals

Image WorkflowDiagram 1200x727

Documentation management to simplify your workflow

When you work with Silent Type, you benefit from three decades of transcription and documentation management experience. In fact, working with us is so easy, you’ll hardly notice we’re there. Here’s the documentation process we’ve spent 30 years perfecting:

Step 1 in Silent Type's documentation management workflowStep 1 in Silent Type's documentation management workflow
Step 1 – Dictation capture: Using something as ubiquitous as a telephone or as intelligent as an iPad, physicians dictate their notes and transmit them to Silent Type’s voice server.

Step 2 in Silent Type's documentation management workflowStep 2 in Silent Type's documentation management workflow
Step 2 – Assignment: Our voice server organizes the dictation files, matches the voice data with ADT data from your Hospital Information System, and makes the combined files available to transcriptionists dedicated to your account.

Standard Process (steps 3-5)

Step 3 in Silent Type's documentation management standard workflowStep 3 in Silent Type's documentation management standard workflow
Step 3 (standard) – Transcription: Silent Type transcriptionists type your dictation and deliver it to our transcription system. Our transcriptionists exhibit accuracy rates of better than 99 percent.

Step 4 in Silent Type's documentation management standard workflowStep 4 in Silent Type's documentation management standard workflow
Step 4 (standard) – Archiving and delivery: Following a quality assurance process, completed transcription is sent securely to your Hospital Information System. Copies of this documentation are stored in STARS® (Silent Type Automated Records System) and are backed up in our data safe.

Step 5 in Silent Type's documentation management standard workflowStep 5 in Silent Type's documentation management standard workflow
Step 5 (standard) – Distribution: Documentation is made available from your Hospital Information System to physicians, departments (such as Health Information Management) and information systems (such as Electronic Medical Records Systems). Approved staff may also access this same documentation through STARS via secure internet connection. If necessary, these clinical notes can be printed and stored.

Voice-to-Text Process (steps 3-4)

Step 3 in Silent Type's documentation management voice-to-text workflowStep 3 in Silent Type's documentation management voice-to-text workflow
Step 3 (voice-to-text) – Processing: Silent Type’s voice-to-text engine translates your dictation into text, then sends it to the physician for review, or, if you choose, to our transcriptionists for verification.

Step 4 in Silent Type's documentation management voice-to-text workflowStep 4 in Silent Type's documentation management voice-to-text workflow
Step 4 (voice-to-text) – Archiving and delivery: Completed transcription is sent securely to your Hospital Information System. In addition, copies of this documentation are stored in STARS® (Silent Type Automated Records System) and are backed up in our data safe.